Terms of Service Because You Care
Introduction
Because You Care website is operated and administered by Because You Care Soap Making. These terms and conditions govern your access to, and use of, the website www.becauseyoucare.ae and its related sub-domains, sites, services, and tools (the “Site”). By accepting these terms and conditions and by using the Site, you agree to comply with these terms and conditions with Because You Care Soap Making (the “Company”) in relation to your use of the Site (the “User Agreement”). This User Agreement is effective upon acceptance. If you do not agree to be bound by this User Agreement, please DO NOT ACCESS, REGISTER, OR USE this Site.
Eligibility for Membership
2.1 **You are over 18 years old:** The Company wishes to ensure that its members can form legally binding contracts and that minors do not purchase unsuitable products. Therefore, membership of the Site is not available to persons under the age of 18 years. You represent that you are 18 years of age or over before you become a member of the Site. Without prejudice to any other rights and remedies of the Company under this User Agreement or at law, the Company reserves the right to limit or withdraw access to the Site or the membership of any person if the Company believes that person is under the age of 18 years.
2.2 **Your membership has not been suspended or withdrawn before:** The Site is not available to persons whose membership has been suspended or withdrawn by the Company.
2.3 **You are duly capable of representing yourself:** You are free of any disability or condition that will hinder your capability of using the Site, interacting online, or making a buying decision.
Your Account and Registration Obligations
You will be a registered member of the Site when you provide certain information and register a username and password for use on this Site.
3.1 On becoming a member of the Site, you agree to:
– 3.1.1 Maintain the confidentiality of, and restrict access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password.
– 3.1.2 Immediately notify the Company of any unauthorized use of your password or account or any other breach of security.
3.2 In no event will the Company be liable for any direct, indirect, or consequential loss or loss of profits, goodwill, or damage whatsoever resulting from the disclosure of your username and/or password.
3.3 You may not use another person’s account at any time without the express permission of the account holder. You agree to reimburse the Company for any improper, unauthorized, or illegal use of your account by you or by any person obtaining access to the Site, services, or otherwise by using your designated username and password, whether or not you authorized such access.
3.4 You will provide true, accurate, current, and complete information about yourself as prompted by the Company’s registration form (the “Registration Data”).
3.5 You will not include any of your contact details, including but not limited to email addresses, telephone numbers, or other personal details in your username.
3.6 You will maintain and promptly update the Registration Data to keep it true, accurate, current, and complete.
3.7 If you provide any information that is untrue, inaccurate, not current, or incomplete, or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, or not in accordance with this User Agreement, without prejudice to any other rights and remedies of the Company under this User Agreement or at law, the Company has the right to indefinitely suspend, limit, or withdraw your access to the Site and/or your membership of the Site.
3.8 The Company may occasionally request proof of identity or confirmation of ownership of your financial instruments. The purpose of this check is to ensure the safety of our users’ data and prevent fraudulent transactions.
3.9 All data provided in the client portal remains confidential and is not shared with third parties without your explicit consent.
Electronic Communications
4.1 We’ll need to communicate with you by email, Short Message Service (SMS), or by posting notices on the Site. All agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
4.2 The Company requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features, or promotional activities added to the Site. If, at any time, you decide that you do not wish to receive promotional emails, you can opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.
Amendments to this User Agreement
5.1 We shall endeavor to give you notice for any amendment to this User Agreement.
5.2 In case the change is not significant or shall not in any situation affect your stand under the User Agreement, we reserve the right at our sole discretion and without liability to make the amendments with immediate effect by posting a notice on the Site.
Fees and Services
6.1 The Company may choose to temporarily change the products price for promotional events (for example, free shipping, bundles, limited discount), and such temporary changes are effective in accordance with their terms when we post them on the Site.
6.2 All prices will be quoted in local currency. You must pay all fees payable to the Company (including taxes and delivery charges) upon timely delivery of the product.
6.3 We provide multiple ways of payments including but not limited to: Credit/Debit Cards (Visa & Master Card) – Cash on Delivery (COD).
6.4 In case of non-payment of fees after (COD) transaction, for any reason beyond the control of the Company, without prejudice to any other rights and remedies of the Company under this User Agreement or at law, the Company without liability reserves the right to:
– Cancel the order.
– Charge for delivery charges plus return of goods charges applicable in that case.
– Temporarily or indefinitely suspend, limit, or withdraw your access to the Site and/or your membership.
6.5 If a subscription member fails to receive their order due to absence and has not paused their subscription, the Company reserves the right to pause the subscription. The member will still be charged for the order even if it returns to the warehouse due to the customer’s absence.
6.6 The Company reserves the right to specify that promotional offers cannot be combined. Multiple promotional offers cannot be used on a single purchase. The customer can choose which coupon he wants to use.
Use of the Site
7.1 While using the Site, you will not:
– Post comments, questions, or answers that are not factual in nature, including without limitation making any racist comments, using profanity, abusing another user, disrespecting another culture, or making any other derogatory or inappropriate comments.
– Post obscene information or content, including but not limited to pornography or any representation which may (in our sole discretion) be considered indecent.
– Post information or content which may (in our sole discretion) constitute offensive or critical political content or content that is contrary to the public interest.
– Post information or content which may (in our sole discretion) be considered culturally or religiously offensive in any way.
– Post information or content which (in our sole discretion) may not be considered to be in compliance with general Islamic Shariah law, rules, morals, values, ethics, and traditions.
– Post information or content or list items which may (in our sole discretion) constitute or be considered to promote gambling.
– Manipulate or attempt to manipulate the Site in any way including the prices of any item or services on the Site (either alone or in conjunction with other users).
– Circumvent or manipulate our fee structure, the billing process, or fees owed to the Company.
– Take any action that may undermine the Site’s feedback and ratings systems (including but not limited to the display, import, or export of feedback information off the Site or use of such information for purposes unrelated to the Company).
– Transfer your Site account (including feedback) and username to another party without our consent.
– Distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes.
– Interfere or attempt to interfere with the proper working of the Site.
– Attempt to take over another user’s account or carry out any hacking or phishing of the Site or user accounts and related features.
– Copy, modify, or distribute any content from the Site or otherwise infringe the Site’s copyright material and/or trademarks in any way.
– Violate any laws, rules, regulations, guidelines, third-party rights, or our policies.
– Abuse www.becauseyoucare.ae’s shipping policy, refund policy, or any of the Company’s other policies or terms and conditions posted on the Site from time to time.
7.2 You undertake that:
– You are 18 years of age or over.
– You will inform the Company of any postings or transactions which appear to be in violation of this User Agreement.
– You shall comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site.
– You will not disclose your contact details including but not limited to phone numbers, addresses, or email addresses on the Site including the feedback area, discussion forum, or through any e-mail feature of the Site intended to bypass the use of the Company.
Copyright
8.1 All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property and copyright work of either the Company, its content suppliers, or its licensors and is protected by copyright, trademarks, patents, or other intellectual property rights and laws.
8.2 The compilation of the content on the Site is the exclusive property and copyright of the Company and is protected by copyright, trademarks, patents, or other intellectual property rights and laws.
9. Trademarks
9.1 “Because You Care Soap Making” and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of the Company and are protected by international trademark and other intellectual property rights and laws.
9.2 The Site’s trademarks may not be used in connection with any product or service that is not the Site’s nor in any manner that disparages or discredits the Company.
9.3 All other trademarks not owned by the Company that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.
10. Abusing www.becauseyoucare.ae
10.1 Please report problems of any kind or violations of this User Agreement to the Company by contacting us at support@becauseyoucare.ae.
10.2 If you believe that your intellectual property rights have been violated, please notify the Company. Without prejudice to any other rights and remedies of the Company under this User Agreement or at law, the Company may limit, suspend or withdraw a user’s access to the Site and/or a user’s membership of the Site at its sole discretion and may choose to take any other technical and/or legal steps against users who create problems or possible legal liabilities of any kind, infringe the intellectual property rights of third parties or act inconsistently with this User Agreement or our policies.
10.3 Without prejudice to any other rights and remedies of the Company under this User Agreement or at law, the Company may limit, suspend or withdraw a user’s access to the Site and/or a user’s membership of the Site if the Company believes that user is violating the laws of the United Arab Emirates and/or the Company’s policies.
11. Limitation of Liabilities
11.1 To the extent permitted by law, the Company, its officers, employees, agents, affiliates, and any related party will not be liable for any direct, indirect, incidental, special, or consequential damages, or damages for loss of profits, revenue, data, or data use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, the Site or any content provided on or through the Site.
12. Indemnity
12.1 You agree to indemnify and hold the Company, its affiliates, officers, employees, agents, and any related party harmless from any claims, demands, actions, proceedings, costs, liabilities, losses, damages, and expenses (including legal fees and expenses) arising out of or in connection with your use of the Site, including, without limitation, your violation of this User Agreement, or your infringement of any law or the rights of a third party.
13. Termination
13.1 In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the User Agreement or revoke any or all of your rights granted under this User Agreement.
13.2 Upon any termination of this User Agreement, you shall immediately cease all access to and use of the Site, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
14. General Provisions
14.1 If any clause of this User Agreement shall be deemed invalid, void, or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement.
14.2 This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets out the entire understanding and agreement between you and the Company with respect to the use of the Site.
14.3 No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement.
14.4 If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.
15. Governing Law
15.1 This User Agreement is governed by, and construed in accordance with, the laws of the United Arab Emirates.
15.2 This clause will survive any expiry or cancellation of this User Agreement for any reason.
Representation
The Company is not permitting representation by any form by the user under this User Agreement, including reselling or claim to be an agent for the Company. Any commercial transaction taking place on the Site is a direct and completed transaction between the users and the Company.
Disputes
If any dispute, claim, controversy or difference (“Dispute”) arises out of or in connection with or in relation to this User Agreement, including (without limitation) any question regarding the formation, existence, scope, performance, interpretation, validity or termination of this User Agreement or this clause, or any question regarding the legal relationships established by this User Agreement or the consequences of its nullity, then the parties shall first attempt amicably to settle the Dispute through good-faith negotiations over a period of thirty (30) calendar days commencing on the date that a party first sends to the other party a written notice of the Dispute. In the event that a Dispute has not been settled amicably by the relevant parties by the end of such thirty (30) calendar day-period, the parties hereby agree that the Dispute shall be referred to courts of Dubai in the United Arab Emirates.
Transfer of Rights and Obligations
You hereby grant the Company the right to, and irrevocably acknowledge and agree that the Company may at any time, transfer all or any part of its rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement to any of its affiliates without requiring your further specific agreement. The Company agrees to use all reasonable endeavors to provide notice to you of any transfer by way of a posting on the Site. You may not at any time, without the prior written consent of the Company, transfer all or any part of your rights, benefits, obligations or liabilities (whether express or assumed) under this User Agreement without the prior written consent of the Company.
19. General
If any clause of this User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of this User Agreement. This User Agreement (as amended from time to time in accordance with the terms of this User Agreement) sets forth the entire understanding and agreement between you and the Company with respect to the subject matter hereof.
No person who is not a party to this User Agreement shall have any right to enforce any term of this User Agreement. If this User Agreement is translated into any language other than English, whether on the Site or otherwise, the English text shall prevail.
Governing Law
This User Agreement is governed by, and construed in accordance with, United Arab Emirates law.
